Terms

General terms and conditions

Preamble

Prof. Cindy Louise Gates, Rumbachtal 10, 45470 Mülheim a.d. Ruhr (hereinafter referred to as CINDY LOUISE GATES), operates under the Internet address www.cindylouisegates.com, an online course offering, whose participants can take part in high-quality paid courses in yoga, breathing, meditation and coaching, inform themselves in the compendium about topics related to yoga, breathing, meditation, nutrition. The courses take place as face-to-face courses or as online cures. Some offers, e.g. coaching and meditation, can be arranged individually as single courses.

1. validity of the general terms and conditions/data protection

The following terms and conditions apply to all business activities of CINDY LOUISE GATES. The services and offers of CINDY LOUISE GATES. to the participants:inside are exclusively based on these General Terms and Conditions (GTC).

2. booking and payment of the course offers and products

To book a course, you must first create a CINDY LOUISE GATES user account during the checkout process, or log in if you already have a CINDY LOUISE GATES user account. After registration you are logged in and can then book your selected course or course bundle/package at a one-time due price. If you have a discount code, please enter it in the field provided before payment. Payment Options We currently offer these payment options: PayPal, Klarna Stripe or credit card. When paying via PayPal, you will be redirected to the website of the online provider PayPal during the order process. In order to pay the course fees via PayPal, you must be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to CINDY LOUISE GATES. After booking, we will request PayPal to initiate the payment transaction. The payment transaction will be automatically executed by PayPal immediately afterwards. When paying via Stripe, you will be redirected to the website of the online provider Stripe during the order process. In order to pay the course fees via PayPal, you must be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to CINDY LOUISE GATES. After booking, we will request Stripe to initiate the payment transaction. The payment transaction will be automatically executed by Stripe immediately thereafter. If you pay by credit card, the course fees will be charged to your credit card at the time of booking. Payment by credit card is always on account of performance. Costs for chargebacks in the direct debit procedure will be charged to the participant. The same applies to costs resulting from a refusal of payment by credit card companies. For payment by Klarna the following Klarna GTC Klarna GTC You can find more information about Klarna here: https://www.klarna.com/de/smoooth-mehrzuklarna/ In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna in each case: Invoice: The payment period is [14] days from the date of dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The complete invoice terms for the countries in which this payment method is available can be found here: Germany, Netherlands, Austria. Installment Purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments under the terms specified in the checkout. The installment payment is due at the end of each month after Klarna sends you a monthly invoice. For more information on installment purchasing, including terms and conditions and standard European consumer credit information for the countries where this payment method is available, click here (available only in the countries indicated): Germany, Austria. Sofortüberweisung: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited immediately after placing the order. Direct Debit: Debit will be made after the goods have been shipped. The time will be communicated by e-mail. Credit card (Visa/Mastercard): Available in Germany. The debit takes place after shipment of the goods or tickets / availability of the service or in case of a subscription according to the communicated times. The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer those payment methods that are permitted based on the results of the credit check. For more information and Klarna's terms of use, click here. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified in Klarna's privacy policy. Conclusion of purchase By filling out and submitting the booking form via the "Conclude purchase" button for the relevant online offer, you accept the contract offer of CINDY LOUISE GATES for the binding booking of the relevant course. The course content will be made available to you immediately upon completion of the booking process - or, in the case of advance sales, as of the launch date. The course fees are already displayed during the selection process, i.e. in good time before the booking of the online course in question. If the offers are subject to VAT, the prices quoted include the statutory VAT.

3. use of our offer without user account

Even without a user account, you can freely access various contents on www. CINDYLOUISEGATES.com. This includes content from the "Compedium" area and general information about the course offerings.

4. health note

Please note that not all exercises are suitable for every participant. You should consult a physician before beginning any physical activity. To reduce the risk of injury, avoid overuse and jerky movements. Exercises are not a substitute for medical examination or treatment. Note other possible restrictions for women who are pregnant or menstruating.

5. storage of the contract text

We save the contract text and send you your order data by email. You can find our terms and conditions at www. CINDY LOUISE GATES.com/agb. You can view your order data at any time during the term of your subscription in the protected subscriber area.

6. right of withdrawal

You have the right to cancel your purchase/booking within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal you can go to your order in your user account in the area of your order overview and click on the field "withdrawal". You will then receive an e-mail confirmation and the cancellation process will be initiated automatically. To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of revocation If you revoke a purchase, we have to refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. If you have cancelled a booked course and have already taken lessons, the course costs of the lessons already taken will be deducted from the refund amount. *******

7. prices

The participation fee as well as any discounts and rebates are based on the current price list for participants and are clearly and transparently displayed online when you select your course / workshop, as well as before submitting your order. The prices listed on the website for courses are exempt from VAT. All other products include the respective statutory VAT. Any offers made by CINDY LOUISE GATES in advertising materials such as advertisements, brochures, e-mails, etc. are subject to change without notice and are non-binding, even with regard to any price quotations that may have been transmitted. Participation fees are charged in advance. CINDY LOUISE GATES will be released from its obligation to provide any service in the event of non-payment or incomplete payment by the participant. With regard to contracts concluded directly with CINDY LOUISE GATES, the following applies: Checks or credit card payments will only be accepted on account of performance. Costs for chargebacks in the direct debit procedure shall be borne by the participant. The same applies to costs resulting from a refusal of payment by credit card companies.

8. use videos, image and text materials

All image, text and video materials published under CINDY LOUISE GATES are protected by copyright and are intended exclusively for private use. Any use beyond this, e.g. unauthorized reproduction, public presentation, broadcasting or other commercial use, is prohibited and will be prosecuted under criminal and civil law.

9. commercial use

Unauthorized commercial use of the offer or services of CINDY LOUISE GATES is not permitted and will be prosecuted. The reference to goods and services of other Internet or other providers, whether commercial or private, is not permitted. All publications and other content provided by you must be of a private nature, i.e. they must not be intended to generate a material profit. In case of commercial or otherwise unauthorized content, CINDY LOUISE GATES reserves the right to delete such content immediately and to claim damages. The assertion of this claim for damages shall not affect any further rights of CINDY LOUISE GATES.

10. technical requirements and notes

To use the CINDY LOUISE GATES website, you need - an up-to-date Internet browser - a broadband Internet connection. This may incur additional costs. In addition, your Internet browser must allow the use of Javascript and cookies. In rare cases, video playback problems may occur. In this case please contact our support.

11. disclaimer

Since CINDY LOUISE GATES has no influence whatsoever on the transport of data via the Internet outside the CINDY LOUISE GATES server, and due to the peculiarities and uncertainties of the Internet, CINDY LOUISE GATES cannot accept any liability for errors in data transmission. CINDY LOUISE GATES makes every effort to ensure the widest possible availability of its service via the Internet, but for technical reasons (server back-up, maintenance, etc.) it cannot guarantee constant perfect availability. Service interruptions are possible. Accordingly, no liability can be accepted for damages resulting from temporary unavailability or limited availability. CINDY LOUISE GATES assumes at least 99% availability of its service as an annual average. This does not apply to times when the web server cannot be reached via the Internet due to technical or other problems beyond the control of CINDY LOUISE GATES (force majeure, fault of third parties, etc.). Any other liability on the part of CINDY LOUISE GATES, irrespective of its legal basis, shall be limited to the amount of the fees actually paid to date by the participant seeking recourse / making a claim. Further claims for compensation are excluded, unless caused by employees of CINDY LOUISE GATES intentionally or through gross negligence. This also includes liability for material and immaterial (consequential) damage resulting from the accidental or technically caused faulty transmission of data.

12 Liability for links

CINDY LOUISE GATES expressly dissociates itself from all contents of linked pages or graphics and in no way adopts them as its own.

13. participation in consumer dispute resolution procedures / online dispute resolution

CINDY LOUISE GATES is happy to participate in dispute resolution proceedings before a consumer arbitration board. The EU Commission provides an internet platform for the online settlement of disputes (so-called "ODR platform"). The ODR platform is intended to serve as a contact point to contribute to the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts or from online service contracts. The ODR platform can be accessed at the following link: http://ec.europa.eu/consumers/odr

14 Legal validity of the GTC

If any provision of these terms and conditions is or becomes invalid, this shall not affect the validity of the remaining provisions. We will inform you about updated versions of the GTC by e-mail. You have the right to object to the new version within six weeks. In the event of an objection, the changes to the updated version shall be deemed not to have been accepted. These GTC are valid with effect from 1.4.2023 until further notice.